At JHP we design everything and anything to do with retail.
We design stores, we design the buildings and Shopping centres they are in, the brand names and logos over their doors, the ads that sell their product, the interior environment, the things the staff say and the uniforms they wear, the music you hear, the images performances and installations you see, the messages you read, the online ecosystem, the social stuff, the packaging around the product and the bag you take it home in. Sometimes we even design the stuff you buy.
We do this all over the world on little high streets and in great city centres in discount parks and luxury department stores on cruise liners and in international airports. Our primary motivations are the commercial success of our clients and the improvement in the quality of their customers lives.
Steve is responsible for creating the strategic and commercial rationale behind JHP’s design projects.
His keen understanding of the consumer, brand and product chemistry that is essential for the development of effective commercial design concepts has led to JHP winning countless international design awards for projects over the years.
Steve is a regular commentator on design and brand issues in the press, on line, on radio and television and the international speaking circuit.
Raj is Creative Director of JHP and his energy has been fundamental to JHP’s success for more than thirty years. His intuitive understanding of any space is one of the practice’s greatest assets.
Neither happy nor comfortable without a sketchbook to hand, his work transforming London's Selfridges department store into the ultimate 'Day Club' is legendary.
Never afraid to be frank regarding clients’ challenges and opportunities, he ensures that all JHP work is in harmony with over-riding business propositions
Director of Retail Design
An exceptionally talented designer, David has been responsible for the design of many of JHP’s award winning retail concepts.
He is also the studio’s ultimate reference point for commercial detailing and technical knowledge. David's designs deftly navigate the business requirements of clients with the practicalities of retail design.
Clients delight in David's ability to transform an everyday retail proposition into a dramatic and enticing commercial experience.
Director of Retail Architecture
Neil has created exciting and effective environments for some of the biggest and most successful retail brands in the world.
His creative flair and quite phenomenal ‘eye’ ensure that every one of his solutions is precise but effortless. Almost annoyingly modest he possesses a profound understanding of how people can be emotionally transported by subtle changes in environments that surround them.
Neil has seen and lived in his projects long before they have been visualised.
Head of Brand & Communication
Phil has conceived so many truly original brands that he has almost become one himself.
He adores the craft of graphic design and how when applied with intellect it can visually summarise everything there is to know about an institution, commercial offer or person.
When he is not solving complex wayfinding problems or creating future proof logos he can be found matching the perfect font with the perfect photograph.
Head of Digital & UX
Emma loves things that change, move and connect.
For her the physical stores we design are both grand stages for the events she conceives and portals into other channels and media.
Whatever the touch point, the voice at the call centre, the Vimeo viral, intricacies of site navigation, a manager’s uniform, social syntax, animated idents or the tattoo on the arm of the guy that gives you the flyer, for Emma these are all one world bound together with digital glue.
Polina leads JHP’s Marketing, New Business and Account Management.
She is highly motivated, creative, and has a thirst for knowledge of the Retail Industry. She is a multilingual marketeer with an international background and professional experience in creating and driving global brands.
Besides managing JHP's exposure to the world, Polina is always on the hunt for new and exciting projects and opportunities.
Head of Client services ASIA
Estelle leads JHP’s office in Seoul and is our creative eyes and ears on the ground for projects throughout ASIA.
She liaises effortlessly with major clients, takes briefs with full understanding and operates across time zones with ease.
Her design skills vary from award winning product design through to conceptual design for both large scale and small scale retail developments.
Michele has been the oil that ensures the smooth running of JHP’s engine for more than thirty years.
A diplomat, confidante, medical officer, ultimate voice of authority and reason, an entertainer, provider and shoulder to cry on, nothing escapes her eyes, ears and indeed nose.
Many clients think of Michele as their essential conduit to those advancing the success of their projects.